Audio Support
- My audio sounds too tinny or bassy, how can I fix this?
- Why is my radio patch missing the first syllables of a transmission?
- How do I connect to a device without a COR line?
- Why is my radio keying my gateway without receiving any audio traffic?
- Why can I barely hear audio from the device connected to my NXU-2/A even though the levels are turned all the way up?
- Will the NXU-2/A/B pass tones over the voice port?
Network Support
- I've changed my device's IP address and can't remember what I changed it to, how do I find it?
- What are all these network settings?
- What is the default IP address for my JPS product?
- How can I use my JPS gateway with a network firewall?
- Does NAT affect the JPS gateway?
- Can two NXU-2/A/B's directly connect via ethernet?
Other Support
- My PTT output sink voltage/current is higher than typical or it's an E&M connection needing a relay closure, what can I do?
- Can I encrypt my audio streams between devices?
- Why are the JPS radio interface cables 15 feet long?
- How do I interface a JPS gateway to my LMR network?
- How do I buy JPS products?
- How do I get my JPS device repaired?